Steve Jobs on Retail & Apple Stores

Jobs treated Apple Stores as part of the product: a place to give customers hands-on access, expert help, and a better buying and ownership experience. Across these recordings, he says retail stores both make money and build trust, and that Apple should use them to help people understand and enjoy its products.

“We decided that selling our products was not enough.”
“Every single one of our stores makes money.”
“A brand is a simple thing, which is trust”
Steve Jobs on Apple Campus: Cupertino's New Headquarters Plan21:13

Steve Jobs on Apple Campus: Cupertino's New Headquarters Plan

2011 · Speech · 5.0M views
Steve Jobs on the White iBook: Built for the Digital Lifestyle40:43

Steve Jobs on the White iBook: Built for the Digital Lifestyle

2001 · Keynote · 1.6M views
Steve Jobs on Intel Macs: The Mac Transition Begins1:34:38

Steve Jobs on Intel Macs: The Mac Transition Begins

2006 · Keynote · 1.5M views
Steve Jobs on iPods and iTunes: Ping, Nano, Touch1:27:45

Steve Jobs on iPods and iTunes: Ping, Nano, Touch

2010 · Keynote · 1.5M views
Steve Jobs on Mac OS X Jaguar: The next big release1:48:46

Steve Jobs on Mac OS X Jaguar: The next big release

2002 · Keynote · 711K views
Steve Jobs on Innovation: Safari, iLife, and PowerBook2:00:14

Steve Jobs on Innovation: Safari, iLife, and PowerBook

2003 · Keynote · 601K views
Steve Jobs on Unibody MacBooks: A New Notebook Era52:38

Steve Jobs on Unibody MacBooks: A New Notebook Era

2008 · Keynote · 515K views
Steve Jobs on Apple Retail Strategy: The Fifth Avenue Store8:02

Steve Jobs on Apple Retail Strategy: The Fifth Avenue Store

2006 · TV · 473K views
Steve Jobs on the Digital Hub: iMac, iPhoto, iPod1:53:10

Steve Jobs on the Digital Hub: iMac, iPhoto, iPod

2002 · Keynote · 427K views
Steve Jobs on the Mac: Back to the Mac1:30:26

Steve Jobs on the Mac: Back to the Mac

2010 · Keynote · 319K views
Steve Jobs on iTunes, Music, and the Digital Hub50:49

Steve Jobs on iTunes, Music, and the Digital Hub

2004 · Interview · 295K views
Steve Jobs on Mac OS X Progress: 10.1 and Developer Apps2:09:54

Steve Jobs on Mac OS X Progress: 10.1 and Developer Apps

2001 · Keynote · 277K views
Steve Jobs on Apple Store Visit: iPhone launch night4:24

Steve Jobs on Apple Store Visit: iPhone launch night

2007 · Recording · 211K views
Steve Jobs on Apple Store Design: The First 25%4:15

Steve Jobs on Apple Store Design: The First 25%

2001 · Recording · 211K views
Steve Jobs on Apple Stores: The ultimate use of glass10:11

Steve Jobs on Apple Stores: The ultimate use of glass

2006 · TV · 175K views
Steve Jobs on iPod Photo: 25,000 Photos in Your Pocket44:56

Steve Jobs on iPod Photo: 25,000 Photos in Your Pocket

2004 · Keynote · 96K views
Steve Jobs on Founding Apple: Building for Ourselves7:41

Steve Jobs on Founding Apple: Building for Ourselves

2001 · Recording · 75K views
Steve Jobs on Apple Retail Stores: A Launch Announcement1:09

Steve Jobs on Apple Retail Stores: A Launch Announcement

c. 2003 · Recording · 8K views
Steve Jobs on the Power Mac G3: Think Different Performance54:01

Steve Jobs on the Power Mac G3: Think Different Performance

1997 · Keynote · 7K views
Steve Jobs on Dynamic Web Catalogs29:07

Steve Jobs on Dynamic Web Catalogs

1996 · Demo · 5K views
Steve Jobs on the Apple Store: Now I Can Finally See Inside1:36

Steve Jobs on the Apple Store: Now I Can Finally See Inside

c. 2001 · Recording · 866 views
Steve Jobs on Apple's Teamwork: Candid Moments at Apple2:38

Steve Jobs on Apple's Teamwork: Candid Moments at Apple

2011 · Interview · 159 views
Steve Jobs on Apple Store Opening: All Systems Are Go6:09

Steve Jobs on Apple Store Opening: All Systems Are Go

2001 · Recording · 75 views
Steve Jobs on Apple's Turnaround: Rebuilding the Macintosh Franchise6:14

Steve Jobs on Apple's Turnaround: Rebuilding the Macintosh Franchise

1998 · Internal meeting · 66 views